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Responsible Pom
Last Update 25/01/2026
Completion Time 2 hours 38 minutes
Members 3
  • Emergency Phone Basics & Responsibility
    2Lessons · 25 mins
    • After-Hours Emergency Phone Policy
    • Night Duty and Emergency Guest Support Procedure
  • Access & Tools Knowledge
    4Lessons · 1 hr 23 mins
    • RingCentral – Basic Essentials (Emergency Phone)
    • RMS - Basic Essentials
    • RMS- How to Activate FOB
    • Key Rule: Use of Keys, Key Fobs & Access Tools
  • Handle Emergency Calls & Situations
    2Lessons · 50 mins
    • AH Group flip chart-unlocked
    • Accommodation services: Safety basics