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Engagement, Supply Chain & Logistics Manager

Remote

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Application opening date : 09/06/2025

Aspire Digital Group is an innovation-driven company operating at the intersection of AI, fintech, e-commerce, and digital media. Our core platforms — Zinga, Alby Marketplace, and Goldroom — are building a connected ecosystem to transform the way businesses and communities interact with technology. With cross-border operations spanning Australia and Thailand, we are a fast-moving, collaborative team that puts innovation at the centre of everything we do.


The Engagement, Supply Chain & Logistics Manager plays a pivotal role in aligning Aspire’s operational strategy across both physical hospitality venues and digital platforms. This multi-disciplinary leadership role ensures seamless integration of stakeholder engagement, supply chain management, logistics coordination, and cross-functional project delivery. Acting as a central operational link, the role bridges the gap between venue operations, digital infrastructure, and supply chain ecosystems — driving experience excellence, cost control, and scalable growth across the Aspire group.


Employment: Full-Time

Location: Remote Position in Thailand


AI Literacy Requirement

All candidates must demonstrate comfort and practical experience working with AI tools and productivity platforms. This includes — but is not limited to — large language models such as Claude (Anthropic), Gemini (Google), and ChatGPT (OpenAI), as well as AI-assisted workflows for research, content drafting, data analysis, and process automation. Aspire Digital Group operates in an AI-first environment and expects all team members to embrace and leverage these tools as part of their daily work.

KEY RESPONSIBILITIES

  • Stakeholder Engagement & Relationship Management
  • Act as the primary operational point of contact for internal stakeholders across Aspire’s hospitality venues and digital teams.
  • Build and maintain strong relationships with key suppliers, vendors, contractors, and service partners.
  • Manage service recovery processes, stakeholder communications, and escalation pathways to maintain operational trust and continuity.
  • Support cross-departmental project delivery by facilitating communication between creative, technical, and operational teams.
  • Supply Chain & Procurement 
  • Oversee procurement planning, supplier sourcing, and inventory management across all Aspire venues and digital business units. 
  • Develop and maintain supply chain policies and procedures that ensure cost efficiency, quality control, and compliance. 
  • Monitor supplier performance, contract terms, and delivery standards — escalating issues and negotiating resolutions as required. 
  • Manage stock workflows including ordering schedules, par levels, wastage reduction, and replenishment across multiple sites.
  • Logistics & Operations Coordination 
  • Coordinate inbound and outbound logistics for physical goods, equipment, and materials across Aspire venues and digital operations. 
  • Manage the lifecycle of equipment and assets across venues, including maintenance scheduling and end-of-life planning. 
  • Support the rollout of new venue technology, fit-out projects, and operational changes, coordinating across trades, suppliers, and internal teams.  
  • Reporting, Analytics & Continuous Improvement
  • Develop and maintain performance dashboards for supply chain metrics, procurement spend, and logistics efficiency.
  • Prepare regular reports on operational performance, forecasting, and cost variance for senior leadership.
  • Identify operational bottlenecks and lead continuous improvement initiatives across supply chain and logistics functions.
  • Leverage AI tools including Claude, Gemini, and ChatGPT to support procurement research, report generation, supplier communications, and workflow optimisation — this is a core expectation of the role.

QUALIFICATIONS AND SKILLS

  • Proven experience in operations, supply chain, or project management across multi-site businesses — this is a must!
  • Strong working knowledge of supply chain principles, procurement planning, and inventory management workflows.
  • Demonstrated proficiency with digital tools including Odoo, CRM platforms, POS systems, Microsoft Office, and AI productivity tools.
  • Practical, hands-on experience with AI tools such as Claude, Gemini, and ChatGPT for research, analysis, reporting, and process automation.
  • Excellent analytical skills across reporting, forecasting, and operational performance metrics.
  • Expertise in stakeholder engagement, supplier relationship management, and service recovery.
  • Collaborative mindset with the ability to work effectively across creative, technical, and operational teams.
  • Strong written and verbal communication skills.
  • Experience in hospitality, retail, or digital operations environments is highly regarded.

WHAT WE OFFER

  • A multi-disciplinary leadership role with real influence across the Aspire group.
  • Exposure to both physical hospitality operations and digital platform environments.
  • Competitive salary negotiable based on skills and experience.
  • A collaborative, innovation-driven team culture.
  • Career growth opportunities within the Aspire Hospitality and Digital Group.

Please submit your resume and a cover letter outlining your relevant experience to [email protected]. Only shortlisted candidates will be contacted.

Apply Now!